What we collect
Account details you give us (name, email), device metadata the SDK reports (OS, app version, locale), and screen captures — only after the person on the device taps Allow. We never capture silently.
Where it lives
Captures are stored encrypted at rest and in transit, and deleted on the retention schedule your workspace sets. Access is limited to your workspace’s seats.
How long we keep it
You choose retention — 30, 90 or 365 days. When it lapses, captures are erased and a deletion notice is POSTed to your webhook. Consent-log entries stay immutable for audit.
Your rights
Export or erase any user’s data from the dashboard (Devices & users → Delete this user’s data). Questions or requests: privacy@snaplyagent.com.
Questions?
privacy@snaplyagent.com · This is a product prototype — not legal advice.