Terms of service

Snaply Agent lets your team request and collect screen captures from your users’ devices through our SDK, and review them in the dashboard and agent console. By creating an account or using the SDK you agree to these terms.

You must have a lawful basis and the user’s consent before capturing their screen — the SDK’s Allow prompt is required and must not be bypassed. You’re responsible for your workspace’s activity, for what your agents do with captures, and for keeping your credentials and API keys secure.

Paid plans renew automatically each cycle until you cancel; cancel anytime and keep access through the period you’ve paid for. Free trials convert to the selected plan unless cancelled beforehand. Fees are non-refundable except where the law requires otherwise.

Don’t capture without consent, upload unlawful or abusive content, or resell the API. We may suspend or terminate accounts that breach these terms or put the service or other customers at risk.

We may update the service and these terms with reasonable notice. The service is provided “as is”, and to the extent permitted by law our liability is limited to the fees you paid in the 12 months before a claim. Questions: legal@snaplyagent.com.